Usability is how straightforward and obvious it is to use a certain product. Website
usability is important because it can determine whether someone would use your
site or not. Like how UX research is important to any part of the user
experience design process, research is also crucial for website usability.
Main Types of Website Usability Testing
There are 3 main categories of website usability testing:
1.)
Explorative: Understand users’ thought processes
and understanding, and create the basic design/prototype. Usually used at the
beginning of the project.
2.)
Assessment: Test the effectiveness of a
prototype, determine the overall satisfaction and usability of a product. Is
used repetitively to determine what needs improvement.
3.)
Comparative: Compares the prototype to a similar
product and determine the pros and cons of each.
Specific Methods
Specific usability testing methods include:
1.)
Hallway testing: Use random people to test the
website
2.)
Remote usability testing: Use people from
different countries and time zones to test the website.
3.)
Expert review: Have an expert evaluate the website
4.)
Questionnaires and interviews
5.)
Controlled experiments: usually used for
comparison of two products
6.)
Automated usability evaluation
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